Terms and Conditions of Use

Welcome to ONELUV Clothing! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website. If you do not agree to these terms, please do not use our website.


1. General Information

1.1. Website Owner:
This website is operated by ONELUV Clothing, a company located in Lisbon, Portugal.

1.2. Acceptance of Terms:
By using this website, you agree to comply with these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

1.3. Modifications to Terms:
We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.


2. Use of the Website

2.1. Permitted Use:
You may use this website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:

  • Use the website in any way that violates applicable laws or regulations.
  • Use the website to send or upload any harmful or malicious content, including viruses, malware, or any other harmful material.
  • Attempt to gain unauthorized access to the website, its server, or any other system or network connected to the website.

2.2. Account Creation:
To access certain features of the website, you may be required to create an account. You agree to provide accurate and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

2.3. Intellectual Property:
All content on this website, including text, images, graphics, logos, and software, is the property of ONELUV Clothing or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on this website without our prior written consent.


3. Products and Services

3.1. Product Descriptions:
We strive to provide accurate descriptions of our products. However, we do not guarantee that the descriptions, colors, or other content on the website are completely accurate, complete, or error-free.

3.2. Pricing:
All prices listed on the website are in Euros and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice.

3.3. Availability:
All products are subject to availability. We reserve the right to limit the quantity of any product we supply, to discontinue any product, and to change product descriptions at any time.

3.4. Orders:
By placing an order, you agree to purchase the products in accordance with these Terms and Conditions. We reserve the right to refuse any order, limit or cancel quantities purchased, or terminate accounts at our sole discretion.


4. Shipping and Delivery

4.1. Shipping Policy:
We offer various shipping options which are displayed during the checkout process. Shipping times are estimates and may vary based on your location and other factors beyond our control.

4.2. Delivery:
Once your order has been dispatched, you will receive a tracking number. We are not responsible for delays caused by the courier or any external factors. Any risk of loss or damage to the products passes to you upon delivery.

4.3. International Shipping:
For international orders, you are responsible for any customs duties, taxes, or fees that may be imposed by your local government.


5. Returns and Exchanges

5.1. Return Policy:
If you are not satisfied with your purchase, you may return it within 7 days of receipt for a refund or exchange, provided the item is unused, in its original packaging, and in resalable condition. Please refer to our [Return Policy Page] for detailed instructions on how to initiate a return.

5.2. Exchanges:
Exchanges are subject to product availability. If the item requested for exchange is not available, we will issue a refund.

5.3. Refunds:
Refunds will be processed within 7 days after we receive and inspect the returned product. The refund will be issued to the original payment method used during the purchase.


6. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.


7. Limitation of Liability

7.1. No Warranty:
This website and its content are provided on an “as is” basis without any warranties of any kind, express or implied. We do not guarantee that the website will be error-free, secure, or available at all times.

7.2. Limitation of Liability:
To the fullest extent permitted by law, ONELUV Clothing shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of this website or the products sold on it.


8. Indemnification

You agree to indemnify and hold harmless ONELUV Clothing, its affiliates, and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the website or violation of these Terms and Conditions.


9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Lisbon.


10. Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

ONELUV Clothing
support@oneluvclothing.com


Last Updated: 27/09/2024