Privacy Policy
At ONELUV Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website, oneluvclothing.com. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We collect personal information that you voluntarily provide to us when you:
- Create an account or make a purchase, including your name, email address, shipping address, billing address, phone number, and payment information.
- Subscribe to our newsletter or request marketing communications.
- Participate in surveys, promotions, or interact with our customer service team.
1.2 Non-Personal Information:
We collect certain non-personal information automatically when you visit our website, such as:
- Your IP address, browser type, and device information.
- Information about your interactions with the website, including pages visited, time spent on the site, and links clicked.
- Data collected through cookies and similar tracking technologies.
1.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Processing Transactions:
To process and fulfill your orders, including shipping, payment, and communication regarding your purchase.
2.2 Customer Service:
To respond to your inquiries, provide support, and resolve any issues related to your order or account.
2.3 Marketing and Communication:
To send you promotional emails, newsletters, and marketing communications, if you have opted in. You can opt out of these communications at any time by following the unsubscribe link in the email.
2.4 Personalization and Analytics:
To personalize your shopping experience, display relevant content, and analyze website usage to improve our products and services.
2.5 Security and Fraud Prevention:
To protect our website and users from fraud, security breaches, and other unauthorized activities.
2.6 Legal Compliance:
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
3.1 Service Providers:
We share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, and IT support. These providers have access to your information only as necessary to perform their functions and are obligated to protect your information.
3.2 Business Transfers:
In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owners as part of the business transfer.
3.3 Legal Compliance:
We may disclose your information if required by law or if we believe such disclosure is necessary to protect our rights, comply with legal obligations, or respond to legal processes.
4. Your Rights and Choices
4.1 Access and Update:
You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.
4.2 Opt-Out:
You can opt-out of receiving marketing emails from us by clicking the unsubscribe link in any email you receive. Please note that you may still receive transactional emails related to your orders or account.
4.3 Data Deletion:
You have the right to request the deletion of your personal information, subject to certain legal obligations. To request data deletion, please contact us at support@oneluvclothing.com.
4.4 Cookies Management:
You can manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
If you are accessing our website from outside Portugal, your information may be transferred to, stored, and processed in a different country. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
7. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ONELUV Clothing
support@oneluvclothing.com
Last Updated: 27/09/2024